Editorial standards, data and corrections

Our Nation Online (ournationonline.com) is an independent blog, started in 2023 (see About us). Articles are published under the Editorial Team byline. This page explains how our reliability analyses are produced, what we publish so you can check them, and how corrections work.

What we publish, and how we check it

  • Primary sources first. Our reliability articles use providers’ public status pages (status.openai.com and status.claude.com), their own incident write-ups and their documentation. Claims carry a retrieval date, and times are in UTC unless stated.
  • Our own data, published. We collect incident data from the public status feeds and publish it as CSV files with a data dictionary, so you can recompute our figures (links below).
  • Limits stated. Each reliability article ends its analysis with a “What we could not verify” section. A status page records what a company chose to post, not how many users were affected, and we say so where it matters.
  • No first-hand claims we did not earn. Unless an article says we tested something, we did not. Our reliability articles analyse public records only.
  • Review before publishing. Each reliability article goes through separate review passes that recompute its figures from the published data and look for claims stronger than the evidence. Some of those passes are performed by AI reviewers. Problems they find are fixed before the article goes live.

How we use AI

We use AI tools (Claude) to help collect and calculate data, draft and review articles, and produce charts and diagrams. We do not rely on that output alone: the numbers in our reliability articles come from scripts that read public data, the sources and datasets are linked, and the articles say where our reading is a judgement. If you find a place where that was not enough, tell us.

Corrections

If you spot an error, email ournationonline1@gmail.com or use the Contact page, and tell us the page and what is wrong. We check it against the source. When a correction changes a claim we fix the article in place and add a dated note. Recent examples: our September count article was updated in October 2026 to point to our larger dataset after its small-sample wording proved unrepresentative, and our review of OpenAI’s write-ups was corrected about the period its write-ups cover.

Data and downloads

We have not applied a licence to these files. Please link back to the article that explains them when you use them.

How the site earns money

The site may carry advertising or affiliate links, as described in our Affiliate Disclosure and AdSense disclaimer. No one pays for coverage, and money does not influence which incidents we report or how we read them.